Politique de remboursement

At ViesZen, we exclusively sell digital products such as downloadable PDFs, meal plans, guides, and other digital content. Due to the instant and non-returnable nature of digital products, all sales are considered final.

Digital Products

Once a purchase has been completed and the digital file has been downloaded or accessed, we do not offer:

returns,
exchanges,
or refunds.

This policy applies to all digital products sold on our store.

Exceptions

We may provide assistance, replacement files, or consider a refund in the following situations:

the file is corrupted or cannot be opened;
the wrong product was delivered;
a technical issue prevents access to the download;
accidental duplicate purchases.

If you experience any of these issues, please contact us and we will do our best to resolve the situation quickly.

Contact

For any questions or technical support regarding your purchase, please contact us at:

📧 contact.vieszen@gmail.com

We aim to respond as quickly as possible.

Personal Use Only

All digital products sold by ViesZen are intended for personal use only.

You may not:

resell,
redistribute,
share,
reproduce,
or use our products for commercial purposes without written permission.

Agreement

By purchasing from ViesZen, you acknowledge that you are purchasing a digital product delivered instantly after payment and that you agree to this Refund & Return Policy.